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Cancellations and Refunds Policy:Version: 1.2Date of Last Revision: 01-Mar-20241. Introduction:1.1 This Cancellation and Refund Policy ("Policy") governs the cancellation and refund process for subscriptions and services provided by SpotLet. By using SpotLet's platform and services, you agree to comply with this Policy.2. Definitions:2.1 "SpotLet" refers to the online platform and services provided by SpotLet for property listing, booking, and related activities.2.2 "Subscription" refers to the paid plans offered by SpotLet for property owners to list their properties on the platform.2.3 "User" refers to any individual or entity using SpotLet's platform and services.2.4 "Host" refers to property owners who list their properties on SpotLet's platform.3. Cancellation of Subscription:3.1 Hosts may cancel their subscription to SpotLet's platform by submitting a cancellation request through their account settings or by contacting SpotLet's customer support.3.2 Hosts must submit their cancellation request within 30 days from the date their subscription was activated/paid to be eligible for a refund, as per SpotLet's refund policy.3.3 SpotLet reserves the right to cancel a subscription if the host violates SpotLet's terms of service or engages in fraudulent activities.4. Refund Process:4.1 Refund requests for cancelled subscriptions will be processed within 7 working days from the date the cancellation request is accepted by SpotLet.4.2 SpotLet will issue refunds using the same payment method used for the original transaction unless otherwise agreed upon.4.3 Hosts will receive email confirmation once their cancellation request is accepted, and the refund process is initiated.5. Eligibility for Refund:5.1 Hosts are eligible for a refund if they cancel their subscription within 30 days from the date of activation/payment.5.2 Refunds will only be issued for the unused portion of the subscription period. Any services already provided by SpotLet during the subscription period will not be eligible for a refund.5.3 Hosts who have received incentives, discounts, or promotional offers as part of their subscription may have their refund amount adjusted accordingly.6. Non-Refundable Charges:6.1 Certain charges incurred by SpotLet are non-refundable and will be deducted from the refund amount, including but not limited to:a. Transaction fees or charges imposed by payment processors.b. Taxes or duties paid by SpotLet on behalf of the host.c. Administrative or processing fees associated with the refund process.7. Dispute Resolution:7.1 In the event of any dispute regarding a cancellation or refund request, SpotLet reserves the right to investigate the matter and make a final decision based on its findings.7.2 Hosts may contact SpotLet's customer support to escalate disputes or seek further clarification regarding their cancellation or refund request.8. International Payments and Legal Terms:8.1 SpotLet accepts international payments and will adhere to the legal terms and regulations of the respective countries in which its services are utilized. Users are responsible for complying with their local laws regarding subscriptions, cancellations, and refunds.9. Amendments to the Policy:9.1 SpotLet reserves the right to amend or update this Policy at any time without prior notice. Any changes to the Policy will be effective immediately upon posting on SpotLet's website or platform.9.2 Hosts are encouraged to review this Policy periodically to stay informed about any changes or updates.10. Governing Law:10.1 This Policy shall be governed by and construed in accordance with the laws of Hyderabad, Telangana State, india, without regard to its conflict of law provisions.11. Severability:11.1 If any provision of this Policy is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.11.2 SpotLet's failure to enforce any provision of this Policy shall not be deemed a waiver of such provision or any other provision herein.12. Contact Information:12.1 For any questions or concerns regarding this Policy or SpotLet's services, please contact us at support@spotlet.co.13. Acknowledgment and Acceptance:13.1 By using SpotLet's platform and services, you acknowledge that you have read, understood, and agree to be bound by this Cancellation and Refund Policy. If you do not agree to this Policy, you may not access or use SpotLet's platform and services.